Masters of Ceremonies: Janez Vermeiren and Lunga Shabalala

Wednesday, 13 September 2017


Waterfront Precinct / Silo Precinct Tour OR Woodstock Mixed Use Developments




Business Lunch

Wayde Van Niekerk
Olympic Gold Medallist
Anna Botha


Welcome Refreshments in the Exhibition Hall

Session 1: 15:00—17:45

Congress Opening


Host’s Welcome

Malcolm Horne

SACSC President

Economy and Market Update

Update on current affairs, economics and investment markets. The state of consumer finances and debt levels; inflation rate; interest rates and the exchange rate.

Jeremy Gardiner

Investec Asset Management

The Nickelodeon Store: It’s All About the Experience

An overview of Nickelodion’s broad portfolio of properties and the significant move to experiences across retail and creating destination stores. Our program is a balance of hands-on experiential elements, exclusive cross-category product and a Kid’s First point of view; all powered by Nickelodeon.

Sean Gallinger

President, Entertainment Retail Enterprises

The Future is Scary

The future for our shopping centres has never been more uncertain. How will the emergence of robotics, big data, artificial intelligence, 3D printing, driverless cars and facial recognition software impact 'brick and morar' retail over the next decade? What does the rise and rise of Amazon, Deliveroo and the onset of dron delivery really mean for our shopping centres?

Howard Saunders

Retail Futurist, 22and5

Cocktail Event

Exhibition Hall

Thursday, 14 September 2017


Registration and Info Desk


Exhibition Open

Exhibition Hall 5, 6 & 7

Refreshments in the Exhibition Hall

Session 2: 08:45—10:30

Miniso Comes to SA - Our Journey

Overview of the brand. A closer look at Miniso's journey into South African and the roll out strategy.

Alex Mo

Managing Director, Miniso Lifestyle (Pty) Ltd

Exploring Modern Approaches to the Design of Retail Environments

Case studies of 5+design’s new and planned retail centers in China, the US, and Dubai

Michael Ellis

Co-Founder and Principal, 5+design

The New Retail Consumer

With a fresh take on consumption and ownership, digital native; experience-hungry teenagers are affecting the demands and desires of older demographics. We examine the attitudes and preferences of a new kind of consumer, and take a cross-sector look at what this will mean for retail in the coming years.

Trevor Hardy

CEO, The Future Laboratory

Refreshments in Exhibition Hall

Session 3: 11:15—13:25

DeFacto – A Young Anchor

DeFacto, one of biggest Turkish fashion retailer is now entering the African market. Having more than 450 stores in 24 countries, DeFacto is now planning to expand with Franchise model mostly.

Reha Ersin Cakir

International Development Director, DeFacto

The ‘New Retail’ Paradigm - A Retail Beyond Channel

Retailers around the globe, have, in these fast-changing times, tried to define themselves by channel. Terms like ‘pureplay’, ‘omnichannel’ and ‘clicks and bricks’ have resonated perhaps with the industry, but not with our customers. As an industry, we must accept that customers shop by brand, not by channel. This keynote explores this convergent ‘phygital’ retail.

Paul Greenberg

Founder & Executive Director, NORA

Panel Discussion: Banking in the Future

Banking and related services are important to the success of a shopping centre. Will Shopping Centres see a change? Including trading hours, store format, banking technology.

Nitesh Patel
Head: Group Real Estate Services, Retail, Standard Bank
Rudi Posthumus
Head: Networking Planning & Placement, ABSA
Anton van Metzinger
Head: Digital Platforms, FNB Business
Alan Cawdry
Regional Manager, Western Cape, Nedbank Card Division


The Retail Outlook

Is this bad news or have we been spoilt? A presentation with an economic bias looking at the retail history and what the future holds.

Rod Salmon

Consumer and Retail Analyst | Equity Research, Barclays Capital

Lunch in the Exhibition Hall

Session 4: 14:30—16:45

Speeding Up Growth While Others Slam on the Brakes

Tony reveals what it takes to grow a retailer during difficult economic times and, most importantly, why he is convinced that for the OBC brand, the best is yet to come.

Tony da Fonseca

Managing Director, OBC Group

What to Say in Difficult Circumstances

A Corporate Comms Panel discussion
Is it best to say something or nothing?

Kevin Welman
Director, ByDesign Communications
Chose Choeu
Divisional Executive, Corporate Communications, Eskom
Andre Fourie
Founder, Fury Strategic


Use Your Own Formula

With so many brands in the world fighting for an audience, the basic marketing rule still proves to be true - the loudest gets the customers attention. Proven over the past 4 years of brand building is that authenticity, having a pioneering spirit and of course using your own formula is the one way to build and keep an audience. Sbu will be dishing insights on how to Use Your Own Formula in 2017 and beyond and most importantly how to speak to the younger African market.

Sbu Ngwenya

Founder & Head Designer, Skinny Sbu Socks

A Shopping Centre Owner/Developer's Perspective

In conversation with Gordon Smith, Managing Director - Alpha Real Capital (SPAIN)

Gordon Smith

Managing Director, Alpha Real Capital (SPAIN)

Networking & Open Bar

Exhibition Hall
19:30 onwards


Friday, 15 September 2017


Registration & Info Desk


Exhibition Open

Exhibition Hall 5, 6 & 7

Refreshments in the Exhibition Hall

Session 5: 09:00—10:40

Are You Also Having Sleepless Nights?

It doesn’t matter what sector or industry you are operating in, every industry and every company is at risk of being replaced by a lower cost, more direct and more efficient product or service. Who are these companies and people that are creating these products and services? Do they have a unique methodology that positions them in a space that may threaten your business?

Ran Neu Ner

Group Co-CEO, The Creative Counsel

The Future of Retail – How to Create a Customer Centric 'Living Business'

Shoppers have now taken control of the purchasing journey. The most successful retailers now have taken control with a compelling end to end customer experience. Find out practical examples for utilizing technological advancements to create the next phase of retail customization called "Living Services".

Herculano Rodrigues

Associate Director, Javelin Group

Getting Your Message Heard

In an age of information overload and heightened consumer cynicism, how can you be heard and preferred amongst all the competing clutter and noise? Raymond addresses the principles and practical ways of you standing out and being both relevant and attractive to your audiences.

Raymond van Niekerk

Brand Builder, Marketing Strategy Advisor


Served in the exhibition hall
Session 6: 11:30—12:50

Food Trends, Keys to Success and Lessons Learnt

Nigella Lawson

International Food Writer & TV Celebrity Cook

Motivational Panel

Great entrepreneurs, are not amazing people, they have created extraordinary mindsets. Empower yourself through transformative mindset changes.

Marnus Broodryk
Entrepreneur (Shark Tank)
Anthony Kairuz
International Inspirational Speaker


Congress Ends